Accelerate sales productivity through growing accounts, finding new leads, and closing deals faster with Einstein AI. Sell faster and smarter with a centralized system that empowers your team to perform better and makes connecting to your customers easier.
- Identify and categorize leads, contacts, accounts
- Manage all sales processes and activities from lead to contract in one system
- View sales activities, KPI and revenue forecasts in real-time with reports and dashboards
- Identify top performers easily
- The ability to work from anywhere with mobile app
- Cost-effectiveness and scalability
Give users the complete support through every channel from call-center to self-service portals. Ensure your customers’ satisfaction with fast, seamless and intelligent service that is available where they are and when they need.
- Manage cases from multi-channel: Email, telephone, live chat, and social
- High agent productivity with service console and SLA
- Faster cases solving with knowledge base & chatter
- Provide personalized service with customer history
- Monitor real-time resolution metrics and milestone goals
Create personalized 1-to-1 email communications to drive better customer engagement and marketing ROI. Build better customer journeys and enhance customer engagement with brands across channels outside of email as well including web, mobile, social and ads.
- Messaging for every step of the customer journey
- 1:1 content personalization
- Listen and engage in social conversations
- Marketing Automation, Predictive Intelligence
- Utilize data to gain better understanding of your customers
- Comprehensive, real-time tracking and reporting
- Feed customer support cases from social to service cloud
Salesforce application development services aim to power specific sales, marketing, customer service processes regular Salesforce CRM cannot address. In CRM development more than 20 years, Keizu Vietnam can deliver reliable custom Salesforce apps and apps for AppExchange tailored to your unique business needs.
• Maximize your sales, marketing, and technical potential
• Introduce specific, precise, and efficient solutions into your business
At our consultancy, we specialize in providing top-notch Microsoft Dynamics CRM services to businesses worldwide. With a team of experienced and certified CRM consultants, we are committed to helping you unlock the full potential of Microsoft Dynamics CRM for your organization.