Solutions & Products
Salesforce CRM
Today, over 100,000 of the world’s most innovative, leading companies use Salesforce to close deals faster. It is one of the most flexible and powerful web-based databases available on the market, which is why we are proud to be recognized as a Salesforce Consulting Partner in Vietnam. Our certified Salesforce Experts work with a wide range of Salesforce Products to include Sales Cloud, Service Cloud, Marketing Cloud, and more. Our consultants are ready to help our customers succeed during every Salesforce project phase.
Solutions & Products
Accelerate sales productivity through growing accounts, finding new leads, and closing deals faster with Einstein AI. Sell faster and smarter with a centralized system that empowers your team to perform better and makes connecting to your customers easier.
Features:
- Identify and categorize leads, contacts, accounts
- Manage all sales processes and activities from lead to contract in one system
- View sales activities, KPI and revenue forecasts in real-time with reports and dashboards
- Identify top performers easily
- The ability to work from anywhere with mobile app
- Cost-effectiveness and scalability
Give users the complete support through every channel from call-center to self-service portals. Ensure your customers’ satisfaction with fast, seamless and intelligent service that is available where they are and when they need.
Features:
- Manage cases from multi-channel: Email, telephone, live chat, and social
- High agent productivity with service console and SLA
- Faster cases solving with knowledge base & chatter
- Provide personalized service with customer history
- Monitor real-time resolution metrics and milestone goals
Create personalized 1-to-1 email communications to drive better customer engagement and marketing ROI. Build better customer journeys and enhance customer engagement with brands across channels outside of email as well including web, mobile, social and ads.
Features:
- Messaging for every step of the customer journey
- 1:1 content personalization
- Listen and engage in social conversations
- Marketing Automation, Predictive Intelligence
- Utilize data to gain better understanding of your customers
- Comprehensive, real-time tracking and reporting
- Feed customer support cases from social to service cloud
Salesforce application development services aim to power specific sales, marketing, customer service processes regular Salesforce CRM cannot address. In CRM development more than 20 years, Keizu Vietnam can deliver reliable custom Salesforce apps and apps for AppExchange tailored to your unique business needs.
• Maximize your sales, marketing, and technical potential
• Introduce specific, precise, and efficient solutions into your business
WE CAN DO MOREWHEN WE WORK TOGETHER
Send us your request for further information & support.